Senior Software Engineer

About Afiniti

At Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections.

Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved.

Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world.

To learn more about Afiniti and the groundbreaking work we do, visit www.afiniti.com.

About the role

We are looking for C++ Software Design Engineers to join our team to develop features and bug fixes on a Cloud Telecommunication and Digital Messaging Solution and help us build the next generation of internal and external products.

Key Responsibilities

The candidate will contribute to the creation of Afiniti’s next generation of software systems.
The software systems will be focused towards data analysis, machine learning, reporting, data visualization and monitoring.
The candidate will be expected to develop high-performance, scalable microservices and software that handles large datasets and provides real time communication channels, using C++ and other languages.
The candidate is familiar with clean architecture and will be expected to document architectural designs

Minimum Qualifications

Bachelor of Engineering (or higher) in Computer Science or related disciplines
5+ years of professional experience in C++ Development on Linux for Senior Software Engineer position
Demonstrable experience in modern C++ development, STL, design, implementation and maintenance of socket programming and multi-threaded programming in scalable and high-available microservices.
Proficiency in Object-Oriented programming and design patterns
Good command of English communication, writing, presentation, and interpersonal skills
Adaptable, team player, pro-active and having hands-on approach
Ability to multi-task, organize, and prioritize work

Preferred Qualifications

Good knowledge of API development, Rest, WebSocket, GRPC
The ability to quickly comprehend complex business processes and existing systems’ architecture, and propose efficient solutions to tough problems
A deep understanding of common data structures and algorithms
An aptitude for debugging, mathematics, problem solving and mastering new languages and APIs in a short time span
The ability to differentiate between barely working and quality code, and the talent to produce the latter
Comfort in Agile development methodologies
Demonstrable unit test development experience is required, and Google Test Framework experience is a plus
Experience with at least one RDBMS, such as PostgreSQL
Familiarity in using following tools: Git/Jenkins/Jira /SonarQube
Docker/container usage experience is a plus
Knowledge with the following technologies, though not essential, would be a big plus Clang tools, CMake build system, GDB, test driven and behavioral development experience, testing experience
Telecommunication domain knowledge is a big plus
The candidate is familiar with clean architecture and will be expected to document architectural designs
SIP knowledge is a big plus.