Service Sales Specialist – West Coast Canada to Mexico

Company Description

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives. It is a place where you can learn, innovate and grow professionally.

Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you’ll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You’ll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Job Description

Generate sales of MTS service contracts and other services within the assigned territory/ region to achieve volume and profitability targets. Works closely with Inside Account Managers, applications engineers, product sales, order services, and other sales support resources, as needed, to effectively pursue selling opportunities.

Requires US Citizenship to meet all regulatory compliance with our customers Ideal candidate must reside in Washington State, California, Oregon 

Major Areas of Accountability:

1. Achieves annual sales targets by promoting sales of service products and maintaining effective customer relationships at assigned customer sites. Effectively sells all service products.

2. Develops, and implements a customer contact plan. Records the plan and planned actions in a clear and timely manner into Salesforce.com(SFDC). The contact plan should contain prospecting and account penetration activities in addition to the annuity renewals and per call (reaction based) activities.

3. Uses sales system techniques effectively to discover the client’s needs, their decision-making process, budget and timing requirements on all pending opportunities.

4. Works with application engineering to develop effective custom solutions when standard solutions will not meet the customer requirements. Performs risk analysis and front-end review requirements per existing guidelines. Describes both features and benefits of the offer in the quote. 

5. Creates effective and timely communications with customers through the blended use of face-to-face visits, phone, email and other techniques throughout the total sales process. Effectively communicates with staff internal to MTS resulting in a timely and efficient order entry process and an accurate and complete statement of work being communicated to service operations.

6. Constructs and communicates quotes that contain a clear value proposition, which enables the customer to effectively evaluate our offer. Demonstrates use of communications skills, both written and verbal, that enable him/her to articulate our offer and differentiate the MTS offer from alternative solutions available to the customer.

7. Accurately forecasts opportunity closure dates and projects monthly, quarterly and yearly sales volumes to sales management via the use of SFDC and other standard practices within MTS service sales.

8. Works effectively as a member of the total sales team by accurately recording sales activities, key communications, and planned events in a timely manner within the sales management system. 

9. Monitors expenses for assigned department and maintains expenses within annual budget. Completes expense reporting in a timely and accurate manner.

10. Supports marketing by providing updates on competitive landscape and market trends. Understands where competition exists and how competitors try to differentiate and win business from MTS. Provides support and feedback on programs that occasionally need direct sales insight.

11. Other duties and special projects as assigned.

Qualifications

General Qualifications Include:

• Strong oral and written communications skills
• Ability to work with high degree of personal discipline
• Presentation skills and ability to interface and work directly with customers
• Ability to build relationships and build consensus among diverse stakeholder
• Problem solving and analytical business skills
• Willingness to travel domestically 50-70% of the time
• Must be process a valid driver’s license and able to obtain automobile/liability coverage

Basic Education and Experience 

• BS degree in Business/ Engineering or AA(Vo-tech) degree in a technical field or equivalent military training
• 3 yrs of technical sales experience or applicable MTS experience

Additional Information

Best in Class Benefits

• Our total rewards package is broad and offers comprehensive support from health and wellness, to retirement and financial stability.
• Affordable Medical, Dental, Vision Insurance
• HSA/FSA with a company match
• Income Protection Benefits
• Industry Leading 401(k) plan
• Paid Time Off
• Parental Leave
• Matching Gift and Volunteer Program

Opportunities to Get Involved and Give Back

• Our Employee Resource Groups (ERGs) are employee-led organizations that bring together diverse groups of people to share experiences and innovative ideas to help accelerate our path to full potential
• It is also our commitment to a diverse and inclusive work environment, strive to create a place where everyone is welcome to contribute their talents and ideas.
• ITW Hearts Giving Hope Program provide employees an opportunity to give back and help families in our neighborhoods who are in need

All your information will be kept confidential according to EEO guidelines.

We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to perform the essential functions of this position, such as driving and meeting with clients, please inform us during the application process. We will work with you to explore potential accommodations that can enable you to succeed in this role.

MTS an ITW Company is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. 

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