Your Role

Are you looking for your next career move working in the tech area? This might be your opportunity to build an international career. Join our team as a Software Developer and support EMEA based clients establishing a new service specifically dedicated to client’s high profile & critical programs.

Responsibility

• Communicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing as needed;
• Perform and verify the implementation of web-based products with customers;
• Give guidance, support, and train customers on how to use the products;
• Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
• Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

Your Profile

• Fluent level of written and verbal communication skills in Turkish;
• Good level of written and verbal communication skills in English (minimum B2);
• Good understanding of JavaScript, its quirks, and workarounds;
• Basic understanding of web markup, including HTML5 and CSS/CSS3;
• It is a plus to have an experience with debugging tools (e.g. web browser consoles), understanding CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar, and moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript;
• Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process;
• Experience working in a B2B environment, online advertising, or ad product experience;
• Strong communication, customer service, relationship management, troubleshooting and support skills;
• Online advertising or ad product experience.

Our Offer

• Excellent work opportunity in a dynamic leading multinational company;
• Competitive Salary;
• Stable work and career progression;
• Investment in training and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Free salad, fruit, soup and bread available to all employees;
• Health Insurance since day one in the company;
• Free company events and activities.

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