The Assistant Manager of SPA is responsible for the oversight of all spa operations. This includes leadership of spa teams, supporting the overall spa, pool and fitness operation, quality and guest experience as well as team motivation is a key component to managing and overseeing the daily operations. This position must ensure colleague satisfaction, guest satisfaction, financial success, health & safety and environmental stewardship. The position supports the Director of Spa in the establishment and execution of clear short-term and long-term goals to ensure that the spa is recognized as one of the best spas in the world. These goals must ensure colleague satisfaction, guest satisfaction, financial success, health & safety and environmental stewardship. The Director of Spa is responsible for the daily leadership of the spa operations, ensuring all productivity and expense controls are followed as well as ensuring that all revenue opportunities, in keeping with the positioning of Raffles Spas, will be capitalized upon.
University Degree
Tourism & Administration Bachelor Degree
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