Sr. Data Analyst

Company Description

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, experienced people, and new ideas to help all our clients maximize every opportunity.

Job Description

Role Summary

As Senior Data Analyst, you will report directly to the Business Analyst director. You will be in charge of:

• Develop SQL queries to analyze our data for quantitative and qualitative analysis to support Experian Consumer Services (ECS) products and benefit delivery
• You will also assess and address issues in daily control reviews to ensure product/service delivery meets KPIs and SLAs
• Create Tableau dashboards and data visualizations to highlight business insights and performance trends
• You will perform gap analysis to develop customer-centric monitoring capabilities using data analysis tools
• Collaborate with teams for research, impact analysis, and issue validation
• Develop expertise in ECS platform features and capabilities
• Analyze data from multiple platforms and sources
• Automate processes, and oversee product/service development
• Create process documentation for operational procedures and daily control reviews

Qualifications

Qualifications

Required Skills

• 2-4 years of hands-on SQL query development
• Adept in querying relational databases, Excel (can maintain complex spreadsheets), and other data (AWS Redshift and Python experience)
• Experience creating data visualizations with Tableau or other visualization tools
• Proficiency profiling data, including data analysis, discovery, cleansing, and transformations
• Experience with complex direct-to-consumer products and systems
• Experience and ability to present analyses and business cases to all kinds of partners

Additional Information

This is a permanent home-based role in Costa Rica. No relocation available.

Culture at Experian

Our uniqueness is that we value yours.

Experian’s culture, people, and environments are main differentiators. We take our people’s agenda very seriously. We focus on what matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering… the list goes on!

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers – Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

#LI-Hybrid

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is necessary to our purpose of creating a better tomorrow. For us, this is The Power of YOU and it ensures that we live what we believe.

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