What if the work you did every day could impact the lives of people you know? Or all of humanity?
At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.
Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.
Why Us
As leaders in Next Generation Sequencing (NGS) we know the value of innovation, service and customer support to our clients, in a rapidly changing landscape of genomics. They want the right solutions for their needs and they know with Illumina they are getting access to the most trusted NGS products, backed by a wealth of technical know-how and expertise.
Why You
You enjoy being a technical expect in genomics, and helping your colleagues and customers to understand the advantages our sequencing products bring to the lab, you know that being a trusted partner means you liaise extensively, and are at home building a network of colleagues to drive key technical knowledge to the customer, ensuring they feel confident in getting the best from our genomics platform.
If you want to push boundaries and join a culture fueled by innovation, collaboration and openness, this role could be for you. If you want a brilliant, fast-paced, mission-driven environment then Illumina is the place for you.
The role
Working with the Sales team in our Channel Partners across your designated region, as our Partner Account Specialist, you will ensure achievement of sub-regional business objectives in line with the Company’s mission, to enable growth through strategic activities, to be a technical & scientific resource for the Illumina Sequencing product lines, and to provide regular reports on status of specific customers, the market and competitor activities.
Responsibilities will include
- Player-coach supporting the sub-region according to local needs (either focusing on one country in the sub-region and coordinating / coaching for the other countries, or focusing equally across the districts)
- Brings together R&D, Marketing and Field Application Scientist knowledge to a consultative role. Interfaces with corporate product teams and field marketing to bring key technical product knowledge to the field
- Understands and stays up to date with competitive insights and Illumina sequencing product lines (instruments, library prep, informatics)
- Reads, understands, and communicates key findings from current scientific sequencing publications as well as essential product knowledge to customers and the sales team
- Presents technical seminars on Illumina Sequencing applications i) to customers and ii) to sales to enable them to do the same to customers
- Assists with workshops, conventions, seminar series and other customer-facing activities as required
- Spends at least 40% of their time in the field (or virtually in case of travel restrictions) developing customer relationships
- In alignment with the field partner account team, woks alongside our partner in the field
- Supports the wider team in developing and delivering content to customers; builds the plan at sub-region level
Preferred background, skills and experience
- Russian speaking preferred
- Well-developed professional and strategic Commercial skills, or demonstrable Field Applications experience, with proven ability to develop and grow key accounts through networking at all levels on the customer organization
- Able to develop and maintain current knowledge of genomics and sequencing applications, and have deep discussions with KOLs and other stakeholders
- Strong technical presentation skills. Able to engage at account, district or region level in 1:1 or large audiences
- Able to take global strategies, localise them and adapt to specific customers or audiences
- Basic knowledge of NGS data analysis methods
- Highly self-motivated, independent, and successful individual who enjoys a challenging and dynamic work environment
- Strong desire to win business and establish long term customer relationships
- Team player with exceptional interpersonal skills
- Excellent time management and organizational skills
What can you expect
With Illumina you can expect a highly competitive salary accompanied by a market leading benefits package. You will be part of the global leader in the Sequencing industry where you will find robust growth opportunities and career development within Illumina.
Our team members are bright, energetic and dedicated – they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
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