Supply Chain Operations Manager

JOB SUMMARY:

Oversees the whole Supply Chain Optimization Team for Europe and Pakistan market as logistics arm with the understanding of the end-to end SC process to support WSGO business goals. Knowledge of capacity planning processes at factory level.

Major responsibilities include active lead in PO management to shipment, collaboration with vendors and cross- functional teams. Data analysis and resolution of issues reported by SCO Team, enhancements of processes, strategic initiatives to achieve Business KPIs. 

Ownership of team communication on critical shipment delays with cross-functional teams; ability to troubleshoot, coach and communicate on escalated issues and follow-through to resolution. Key partners include: Corporate Sourcing, WSI vendors and 3rd Party, Planning and Inventory, Transportation, In-country Merchandising/QA/management team. 

KEY RESPONSIBILITIES:

• PO Placement and Order Management
• Discuss on-going concerns, delays in confirmation, escalate to Singapore Team for feedback/action.
• Periodic review of vendor shipment revision requests, concerns, discuss improvements needed.
• Escalate recurring concerns, monitor improvements and report to Supply Chain US as needed
• Work with Corparate Operations team on cost/time saving initiatives; LCL Fee elimination initiative or fixed rate adoption to improve efficiencies
• Escalate to SCO US for improve process and monitoring
• Actively monitor push cancel pull acceptance Request to help keep inventory levels at target
• Vendor-Supplier Management
• Review on-time delivery performance, Focus on Top Offenders and monitor CAP implementation to improve ratings
• Notify US Team and management as deemed necessary
• Spearhead communication and collaboration on new initiatives that impacts SCO process
• Highlight key changes in vendor to management as needed
• Shipments, Transportation, Forwarder
• Focus on vendors below 90% and discuss improvements to protect OTD
• Review forwarderMetrics Report and work with vendors
• Review changes /new directives and alert on implications and timelines
• General Management
• Financial budget preparation and manage team spending based on approval.
• Implement company policy and procedures to team
• Monthly Business Performance Reporting – SCO Team
• Review Gaps and recommend process change/enhancements to optimize SCO management of team and vendors after 3 months from implementation
• Special Projects
• Review and identify impact to SC process and vendor base.

DESIRABLE QUALIFICATIONS & COMPETENCIES: 

• Master or Bachelor’s Degree in the field of Finance, Business Management, Supply Chain or Logistics Management, Industrial or Systems Engineering
• With at least 5 years’ work-related experience in International supply chain, purchasing, logistics management, export manufacturing industry
• At least 5 years of managerial responsibility in same industry.
• Experience as a team leader or similar role as this role has direct reporting of 5 associates located in Denizli, Turkiye, Montevarchi, Italy and Vizela, Portugal
• Well -versed with MS office applications with advance Excel mining skills, strong business report writing and presentation skills
• Excellent problem solving, organizational, logical/critical thinking skills. Ability to influence and negotiate effectively
• Excellent inter-personal and communication skills, team management skills, develop and mentor to build bench strength
• Results driven with high entrepreneurial spirit, strategic, focused

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