Team Lead (for Survey Overlay Team) (Remote)

Company Description

About M3 USA:

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for an Team Lead, Survey Overlay at M3 Global Research, an M3 company.

About the Business Unit: 

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Job Description

The Team Lead’s primary roles are to guide the team as well as work in an individual contributor role with focus on timely and high-quality delivery of survey overlays.

Essential Duties and Responsibilities: 

Including, but not limited to the following:

• Efficiently manage team with all tasks this entails.
• Work on online survey overlays – transfer translated text into our survey programming output (Excel files or programing interface), correctly adding HTML formatting.
• Timely and high-quality overlay delivery – either individually or via team.
• Resolution of questions via crisp communication.
• Drive and achieve internal targets.
• Manage multiple projects simultaneously / prioritize work as needed.

Supervisory Responsibility: Yes

Qualifications

• College degree, preferable in Computer Applications or Computer Sciences
• EXCEPTIONAL attention to detail
• Excellent skills in Microsoft Excel, Word, and Outlook
• Basic HTML formatting skills
• Unwavering approach to do it right the first time
• Excellent at managing multiple projects and priorities
• Propensity to quickly learn, and at times implement, new processes and applications
• Organized, self-motivated, and self-directed
• Maintain regular and punctual attendance
• Work cooperatively with others
• Comply with all company policies and procedures.

Additional Information

• M3 reserves the right to change this job description to meet the business needs of the organization

We kindly ask that you submit your resume in English!

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