Technical Customer Support – Invitro Diagnostics

Join Beckman Coulter Diagnostics, a leader in advancing healthcare and laboratory optimization for over 80 years.

Be part of a team where your voice matters, and your individuality is celebrated. We’re committed to creating a culture that embraces diverse backgrounds, experiences, and perspectives, empowering you to thrive and make a difference.

At Beckman Coulter, you’ll find a supportive environment to build a fulfilling career, innovate, and explore new possibilities, with the resources you need to succeed.

The Role:

As a Field Service Engineer at Beckman Coulter Diagnostics, you’ll be crucial in ensuring that our automation systems, like DXA and Power Express, meet the needs of healthcare professionals and contribute to better patient outcomes. This role covers Turkey, Azerbaijan, and the SEE region, with full remote work flexibility. Your work will directly impact the health and well-being of patients, helping to deliver fast and accurate diagnostics solutions.

Responsibilities:

• Troubleshoot, install, and maintain Beckman Coulter equipment with minimal supervision, ensuring maximum operational efficiency for clients.
• Perform preventative maintenance, validations, and necessary modifications to our systems, offering top-notch service and training to our customers.
• Maintain precise service records, utilize systems like OBI and Sales Force for service call planning, and collaborate with the Field Service Team to achieve shared goals.
• Provide technical guidance and foster teamwork by mentoring newer engineers.
• Daily local travel is required, with overnight travel up to 50%.

What You Bring:

• Associate degree in technical fields such as biomedical engineering, electrical engineering, or instrumentation, or relevant technical high school education.
• Proven expertise in diagnosing and repairing mechanical, electromechanical, robotics, or electronic equipment.
• A valid driver’s license with a clean driving record over the past three years.
• Ability to handle equipment up to 24 kg in weight.

Preferred Qualifications:

• 4+ years of field service experience, particularly in the diagnostics or biomedical field.
• Strong collaboration skills and experience working with internal teams and customers.
• English proficiency at CEFR B1 level or higher for effective communication and training comprehension.

At Beckman Coulter, we work alongside six fellow Danaher Diagnostics Companies to address the world’s most critical health challenges, continually innovating to improve patient lives.

Be a part of a team that’s reimagining healthcare, one diagnosis at a time.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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