Technical Representative

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

• Maintaining target chemical levels for established treatment programs at DuBois customer sites
• Developing and adhering to an efficient service schedule to match customer service profile. Completing the entire service schedule each month
• Regularly scheduled audit includes testing water or fluid samples using a portable lab and analyzing results at client sites, recording inventory and initiating reorders where necessary either directly or through customers’ order process
• Daily data entry in an analytics platform and the ability to communicate anomalies clearly throughout the organization
• On-site troubleshooting resulting from non-conformances in water sample results and ability to repair/replace any defective equipment
• Identifying and implementing solutions to help our clients’ water or chemical system operate at the lowest possible life cycle cost and proactively maintain them there
• Design, install, maintain and repair dosing equipment, controls and water conditioning systems to ensure DuBois programs operate properly
• Manage urgent and non-urgent customer requests for support relating to the operation of DuBois programs at their facilities
• Identify and quantify water and energy program savings
• Opportunity to design new water or process chemical treatment programs
• Maintain a customer service attitude to achieve an exceptional level of customer satisfaction
• Responsible for preparing and presenting annual business reviews to customers that entail both technical and financial elements (where required)
• Other duties as assigned

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

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