(Turkish & English, C1) Customer Success Consultant (Antalya)

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.

Join our team as a Customer Success Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?

Let’s see what it takes.

What You Will Do:

  • Assist with the cooperation between customers and independent photographers;
  • Apply the latest and greatest customer happiness practices;
  • Provide customer service via phone calls, emails and chats;
  • Communicate with developers and other departments;
  • Maintain and update CRM records;
  • Become a product expert and constantly grow.

Requirements:

  • Fluent Turkish and English (at least C1);
  • Comfortable with using a variety of software and computer programs;
  • Desire to learn, research, and develop;
  • Strong communication skills;
  • Time-management skills;
  • Customer-oriented and responsible attitude.

Will be a great plus:

  • Experience with CRM systems;
  • Experience in customer service;
  • Technical background.

Benefits:

  • Fixed schedule (Monday–Friday 12 pm–8 pm, Turkey time);
  • Competitive compensation in USD;
  • Enjoy working remotely;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • SupportYourApp Medical Policy;
  • Occasional business trips.

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com

Read Full Description

Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (turkeyjobs.co) you saw this job posting.

Application ends on January 1, 1970
Job ID: 74898 Application ends on January 1, 1970

Overview

  • Location Antalya, Turkey
  • Job category Administrative, Other
  • Salary $
  • Job type Contract

SupportYourApp

  • Antalya, Turkey