VIP Account Manager- Turkish Market

Description

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years. 

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango live stream was founded in 2018 and is powered by 500+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”. 

The best way to describe Tango’s work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users’ smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!). 

Do you want to join the party?

Responsibilities

Build and maintain strong relationships with VIP clients in the Turkish market.

Act as the primary point of contact for VIP clients, ensuring their needs are met efficiently.

Identify growth opportunities within your client portfolio and upsell relevant products or services.

Collaborate with cross-functional teams to deliver a seamless and personalized experience.

Monitor client activity and satisfaction metrics to identify trends and areas for improvement.

Regularly report on VIP clients’ feedback and account performance.

Stay updated on market trends and competitor activities within Turkey.

Provide insights to help tailor services and offers that align with VIP client preferences.

Plan and coordinate exclusive events or promotions for VIP clients.

Ensure VIP clients receive unique, memorable experiences.

Requirements

Language Skills: Native or fluent in Turkish and English; proficiency in Arabic is an advantage.

Experience: Proven experience (3+ years) in account management, client success, or a similar role, ideally working with VIP or high-net-worth clients.

Industry Knowledge: Familiarity with social media apps and/or live streaming platforms.

Skills: Excellent interpersonal and communication skills with the ability to engage and build rapport with high-value clients.

Analytical Abilities: Strong data-driven mindset, with the ability to analyze client data and provide strategic recommendations.

Please note: The position involves shift work—9:00 AM to 6:00 PM or 2:00 PM to 11:00 PM.

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