Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
What you will be doing:
- Performing massage & body services within the standards of Swissôtel
- Guest Relations
- Upsell
- Welcoming & Farewell
- Ensuring that the treatment and back of house areas are clean and well maintained in all times
Treatment Standards & Operations
- Perform all treatments at an exceptional standard, as per Swissôtel protocols and standards taught in training, whilst tailoring to the client’s specific needs.
- Protect the guest experience by moving quietly around the treatment room and in corridors.
- Use the correct quantities of products as specified by the manufacturer and not exceed that amount.
- Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the Spa standards.
- Follow treatment room opening and closing procedures correctly, reporting any maintenance issues to Director of Spa & Wellness.
Spa & Sales
- Encourage clients to return to the Spa by recommending an ongoing treatment programme. Maintain a sound knowledge of all treatments, packages and any promotions.
- Participate in demonstrations/ events as required.
Qualifications
Educational Requirements
- Recognized certification by the government
Language Requirements
- Fluent in oral and written Turkish and English
Experience Requirements
- Minimum 2 years of experience as a Spa Therapist
Physical Requirements:
- Able to perform long hour treatments and be able to support operational tasks
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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